Kincade Productions, LLC

FAQs

Technical Issues

All videos are hosted on Vimeo. If there are any issues with video loading, buffering or playback, Vimeo.com is there to help at Vimeo’s Help Center.

Subscriptions —Can I download the lessons?

This is a subscription streaming service only. No downloading available. There are PDFs within each of the five courses that are available to download with a paid subscription. All subscriptions start on the date of purchase. We grant you a Full Series Subscription with 10-month access (approximately 300 days) from the date of payment to “How To Become a Successful Film Production Assistant.”

Access to Subscriptions is granted except when we must disable the website or courses because of legal or policy reasons. We reserve the right to revoke any Subscription at any point in time in the event we decide or are obligated to disable access to a course due to legal or policy reasons. 

Refunds

There are no refunds for subscriptions to any courses on the Kincade Productions Website. Credits are provided with mutual agreement between Kincade Productions, LLC and the Customer.

Other Technical Issues? For any other technical issues, please email our support team at Support@KincadeProductions.com.